Delivered Customer Journey Assurance for Leading Content Management
Product Company
Business Issues
Multiple quality and performance issues impacting efficiency and productivity.
Results
- Friendly interface for content authors
- Created five individual modules with a one-stop interface
- Simplified management and delivery of content
- No downtime during maintenance
Solution
Established a low code / no code QA Center of Excellence for components testing, automation and optimised resource utilisation.
Business Benefits
- Agile user-friendly processes
- Management of high volumes with Increased efficiency and productivity
