Transforming Global Capability Centers (GCCs) with Conneqt Digital
Explore the
Conneqt
Advantage
for GCCs
At Conneqt Digital, we boost Global Capability Centers (GCCs) by tapping into India’s vast talent and cutting-edge technology.
Our custom solutions boost efficiency, spark innovation, and steer digital transformation, ensuring GCCs excel in the global market.
Conneqt’s Strategy
for GCCs
Connected
Experience
Enhance experiences for customers,
employees, and partners with
Unified Portal
One-stop access to all enterprise apps
Omni-Channel CX
Seamless interactions across all channels
Hybrid Mobile Apps
Versatile apps for all devices
Reactive Web Applications
Quick responses to user actions
Hyper-Personalization
Customized experiences via a data hub
Optimize end-to-end processes for
peak efficiency
Process Automation
Leverage low-code platforms and RPA for dynamic process improvements
Hybrid Integrations
Seamlessly connect on-premise and cloud-based systems
API Economy
Develop and monetize APIs for enhanced connectivity and revenue
COTS Implementations
Deploy tailored solutions like Salesforce, SAP, and ServiceNow for specific business needs.
Process
Excellence
Operational
Efficiency
Drive business transformation with peak operational efficiency
Agile/DevOps
Ensure seamless development, integration, and deployment
Dynamic Cloud Services
Implement versatile hybrid cloud solutions.
Infrastructure Management & Cybersecurity
Strengthen infrastructure resilience and security protocols.
Emerging Technologies Labs
We not only focus on specialized and advanced tech skills but also recognize the importance of early
adoption of new technologies to keep GCCs competitive.
To support this, we have developed labs dedicated to emerging technologies:
Customer Experience Lab
Agile, DevOps, Full stack, UI/UX, Portals & CM
Data & AI Lab
Data Analytics, Big Data, AI
Business Apps
ERP, CRM, Services Management
Digital Automation Lab
Digital Process Automation, Robotic Process Automation
Cloud
Infra services, SOC